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I am trying to fetch the outlook accounts email data of all the users added to my organization account. But unfortunately, I am getting the following error.
Endpoint I Tried: https://graph.microsoft.com/v1.0/me/mailFolders('Inbox')/messages
The response I got:
{
"error": {
"code": "MailboxNotEnabledForRESTAPI",
"message": "The mailbox is either inactive, soft-deleted, or is hosted on-premise.",
"innerError": {
"date": "2022-12-15T17:49:30",
"request-id": "e8f44438-4f2b-4fc4-aad4-11cf6c4258d0",
"client-request-id": "e8f44438-4f2b-4fc4-aad4-11cf6c4258d0"
}
}
}
What could be the reason for the error and how I can fix it?
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Hi @Anns ,
Agree with @ShivamDhiman-1582 , have you tried assigning license for the user?
If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Hi @Anns ,
I am writing to see how everything is going on with this thread. If you still have further concern on this, please feel free to let us know.
Hi @Anns ,
Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
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Hi @Anns
You are getting this error because no Exchange Online mailbox is available to use. The Azure ad user for which you are trying to get messages do not have a valid M365 license.
Please provide the valid M365 License to the user.
Also, for more details please refer to this similar case.
Hope this helps.
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