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RDP Redirect Issue

Glenn (UK) 1 Reputation point
2020-10-01T16:15:48.087+00:00

Hi All

Have a windows 10 pro machine at home and using rdp to connect to a windows 10 pro at work where I have full admin rights on both and both are stand alone.

I have a network printer HP LaserJet Pro MFP M26nw installed on the home pc which does not map to the work machine. I have tried installing the drive incase this was the issue and also enabled the easy print feature with no joy. Relevant boxes are ticked on the local machine to map folders and printers.

Any clues where to look to resolve the issue.

Thanks

Windows for business Windows Client for IT Pros User experience Remote desktop services and terminal services
Windows for business Windows Client for IT Pros Networking Network connectivity and file sharing
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  1. Anonymous
    2020-10-07T09:24:10.063+00:00

    Hi,

    In that case, you might need to capture some dumps or traces to further investigate the issue, which I suggest to contact Microsoft Customer Support and Services where more in-depth investigation can be done so that you would get a more satisfying explanation and solution to this issue.

    You may find phone number for your region accordingly from the link below:
    Global Customer Service phone numbers
    https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

    Thanks,
    Eleven

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