SharePoint file is downloaded instead when opened in Desktop App

newgirl326 1 Reputation point
2023-01-04T00:59:00.88+00:00

Hello!
I have a company laptop and we have Microsoft 365 licenses. In my previous company laptop, whenever I open a file in SharePoint, it opens in browser and then if I want it opened in Desktop app, I just click Editing > Open in Desktop App and the file opens in Excel which is perfect.
However, when I got my new company laptop, whenever I open a file in SharePoint, it does still open in browser but if I click Editing > Open in Desktop App, the file is just downloaded and it doesn't open Microsoft Excel. And the browser thinks it has been opened in the app now.
I've tried searching for solutions. In Excel Options, I already have the "Link Handling" checked.
I'm getting frustrated over this already. Hope somebody can help me.

Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
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  1. Abdelfatah DAHAK 1 Reputation point
    2023-04-11T10:26:48.32+00:00

    Hello,

    We have the same issue, I think it's a Microsoft bug

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