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I have an iPhone 12 with IOS 16.2
When I start the app I see the “sign in” button for a split second and it switches to a loading screen that gets stuck.
I tried to
I restarted the app
I reinstalled the app
I switched networks
I waited on the loading screen for more than 15 minutes
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@Alex Davis Raj , Thanks for posting in Q&A.
From your description, I know we are stuck after signing company portal. Could you confirm if the issue is only with one device or all the iOS with 16.2 are affected?
Meanwhile, please check if the device is already in Intune portal. If yes, try to delete it in both Intune portal and Azure AD portal and re-enroll to see if the result will be different.
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I am facing the same issue, and need an urgent solution.
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I had this problem, but the fix of going into the Settings was not possible because I was not able to get out of the Company Portal. I couldn't go to the Home screen, couldn't bring down the notifications, I couldn't do anything with the phone other than stare at Company Portal app loading indefinitely. When I checked iOS devices in Intune I noticed there was a duplicate entry for the same phone. One with a last contacted date of when the phone was factory reset a few days ago, and a new one with today's date. I deleted the old one and then rebooted the iPhone, and then the Company Portal signed in fine. If that wasn't the solution, the only thing I did different was I didn't rush to click the sign in button on the Company Portal straight away since the WiFi hadn't come on yet. I waited 2 mins and then signed in and it worked. Though that was after deleting the duplicate entry in Intune, so I don't know which one fixed it.