roblox crash

Nathaniel Balce 16 Reputation points
2023-01-05T03:21:51.313+00:00

Hi, so I was playing roblox normally, and the next day I try to open it, it just crashes and never opens. How do I fix this? I also looked at the event viewer and copied this:

Faulting application name: Windows10Universal.exe, version: 0.0.0.0, time stamp: 0x610594d1
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.18362.1556, time stamp: 0x81598070
Exception code: 0xc000027b
Fault offset: 0x0086b8c4
Faulting process id: 0x2640
Faulting application start time: 0x01d920b14b968af6
Faulting application path: C:\Program Files\WindowsApps\ROBLOXCORPORATION.ROBLOX_2.555.874.0_x86__55nm5eh3cm0pr\Windows10Universal.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: b782c525-40f6-4ae0-bef3-c22025982250
Faulting package full name: ROBLOXCORPORATION.ROBLOX_2.555.874.0_x86__55nm5eh3cm0pr
Faulting package-relative application ID: App

Can someone help me with this? By the way, My system complies with the requirements so I don't know the cause of this.

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  2. Heeter 0 Reputation points
    2024-06-21T15:03:50.5933333+00:00

    Install Media Feature Pack

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  3. dainal1 0 Reputation points
    2024-10-27T06:09:08.02+00:00

    If you're facing crashes with Roblox, here are some steps you can try to resolve the issue:

    Update Both Roblox and Windows: Ensure that you have the latest updates installed for both applications. This can resolve compatibility issues.

    Repair Roblox Installation:

    • Go to Settings > Apps.
      • Locate Roblox in the list and select Repair.
      Clear Roblox Cache:
      - Navigate to `C:\Users\<YourUsername>\AppData\Local\Roblox\Cache` and delete the contents of the **Cache** folder. This can help fix performance issues.
      
      **Update Graphics Drivers**:
      
         - Open **Device Manager**.
      
            - Expand the **Display adapters** section and update your graphics drivers to the latest version.
      
            **Reinstall Roblox**:
      
               - Uninstall Roblox from **Settings** > **Apps**.
      
                  - Download and install the latest version from the official Roblox website.
      
                  **Run Roblox in Compatibility Mode**:
      
                     - Right-click the Roblox shortcut.
      
                        - Select **Properties**, go to the **Compatibility** tab, and check **Run this program in compatibility mode**.
      

    If the problem persists after trying these solutions, consider checking the Event Viewer for additional error messages or contacting Roblox Support for further assistance.

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