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Intune Android - Devices using BYOD are required to have an 8-Digit Passcode even though the policy requires only 4 digits

Denis Zivcic 40 Reputation points
2023-01-11T13:37:19.0433333+00:00

Hello!

I am using Intune for our MDM. Some users reported that their Android Device (which is configured using BYOD) requires an 8-Digit Passcode. Our configuration policy only requires 4-Digits though. Can somebody help me point into the right direction?

It only affects BYOD Users (for now)

Thanks!

Microsoft Intune Security
Microsoft Intune Security
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
429 questions
Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
299 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,178 questions

6 answers

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  1. Denis Zivcic 40 Reputation points
    2023-10-17T12:53:43.0133333+00:00

    For everyone wondering how I fixed this issue:

    You have to explicity set the password complexity to "medium".

    grafik

    grafik

    2 people found this answer helpful.
  2. Jordan Millama 1,361 Reputation points
    2023-01-11T14:36:28.79+00:00

    The configuration profile only states the minimum required length of 4, but a length of 4-16 can be used. I am not very familiar with newer Android devices, but this could be a restriction of newer versions of Android not allowing passcodes shorter than 6 or 8 digits.

    User's image

    Please accept as an answer if this was helpful.

  3. Rahul Jindal [MVP] 10,196 Reputation points MVP
    2023-01-17T18:21:58.53+00:00

    Do you have a MAM policy applied by any chance?

  4. Christian M. Schneider 0 Reputation points
    2023-06-21T21:29:53.6733333+00:00

    We have the same issue. At rollout, a four digit PIN is still accepted, but if the user changes the PIN, an 8 digit PIN is required, although we have set the password complexity to "low".

    We use Sony Xperia XQ-CC54 phones with Android 13 in a "personally-owned work profile".

    Any ideas what the reason for this behavior could be?

    0 comments
  5. Patrick de Jong 0 Reputation points
    2023-09-12T08:12:05.7833333+00:00

    Have the same issue. Complexity for Android 12 or later set to medium. Requires 8digit numeric PIN or 6digit password.

    0 comments

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