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Learn Sandbox - Sign in button not working

Anonymous
2023-01-15T16:33:40.9433333+00:00

Hello,

I am attempting to complete the module and exercise: [https://learn.microsoft.com/en-us/training/modules/describe-core-architectural-components-of-azure/4-exercise-explore-learn-sandbox?activate-azure-sandbox=true

The Learn Sandbox appears to go through the motions of starting up and I then receive one final prompt to sign in ‘Sign in with your account. If your account doesn't have a registered Learn profile, this process will complete that for you.’, as can be seen in the attached image.

60275060-5720-47E2-8333-B3919D7656CB

However, clicking the ‘Sign in’ button doesn’t appear to do anything. No sign in prompt appears and the screen doesn’t navigate away or change.

I am using an iPad Air M1 (5th gen) and iPadOS 16.2. I have attempted, and experienced the exact same problem, in Safari, Edge and Chrome. I have cleared the cache and attempted incognito.

Many thanks,

Ben

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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Accepted answer
  1. ajkuma 25,776 Reputation points Microsoft Employee
    2023-06-05T19:22:33.1866667+00:00

    To update:

    Why can't I sign in to use the sandbox?

    Note:
    (click this thread, to navigate to another thread, which is used for updates and to collect information related to this issue)

    As kobulloc-MSFT mentioned on the above thread (copied info here).

    This has been an ongoing issue that has been affected a small but significant percentage of users. The sandbox team has been made aware of the issue however they have been unable to reproduce this locally. While a fix was released last month, there are several dependencies which complicate this (including the email/account type used) and it appears that many people are still running into this.

    If you encounter this issue, we are asking for the following information to help create a new fix
    (post the referenced thread):

    • Your Learn profile ID (we can get this if you post a comment)
    • Repro steps to help isolate the cause of the issue (including what type of email account you are using)
    • We may request additional information via email as we continue to investigate this

    Thank you all very much for your patience as we address this issue.

    1 person found this answer helpful.
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  1. Anonymous
    2023-01-31T18:52:39.9066667+00:00

    Hello ajkuma,

    Please note that I have attempted a Learn sandbox exercise again this evening and this is now working as expected!

    I haven’t made any changes my end so I assume something somewhere has been updated to allow this to work.

    Many thanks for your help and time on this!

  2. Büdenbender, Björn 5 Reputation points
    2023-03-14T10:59:33.0433333+00:00

    What solved it for me was changing the selected organization under https://myaccount.microsoft.com/organizations

    to under the section "Other organizations you collaborate with"

    User's image

  3. Singh, Sukhpreet 0 Reputation points
    2023-05-17T13:13:57.3133333+00:00

    Hi,

    I am also getting the same issue and none of the workarounds mentioned above are working for me.

    Can you please suggest what else can be done for it?

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