Unable to open embedded word files in excel - 'cannot start the source application for this file' error message

Patrick Poore 0 Reputation points
2023-01-18T16:23:17.8833333+00:00

Updated to windows 11 start of the year (unable to roll back) - all excel documents that have 1 or more word documents in them cannot be opened- 'cannot start the source application for this file'.

=EMBED("Document","" is in the formula box.

these word documents are not saved anywhere else, so i need to be able to access them.

Office version is home and business 2016

i can see similar questions online, but nothing i have tried so far has made a difference - any ideas?

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Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
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Excel
Excel
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Emi Zhang-MSFT 20,346 Reputation points Microsoft Vendor
    2023-01-19T08:09:47.63+00:00

    Hi @Patrick Poore ,

    What's kind of file format for the Word document?

    I suggest you try to reset file associations:

    1. Please go to Control Panel.
    2. Click Default Programs, and then click Set your default programs.
    3. Under Settings- Default apps, select Set default by app.
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    4. Click Word, and then reset file associations one by one.

    If your issue still exists after resetting file associations, please try to repair Office:

    https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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