my office shows error it came preinstalled with my laptop but all of a sudden it showing need to signup again do i need to buy new office subscription?

Vishvajit Das 0 Reputation points
2023-01-23T09:48:36.7633333+00:00

recently i am seeing an error whenever i am opening excel or any office apps, microsoft office came preinstalled on my system by default but now its showing some errors what should i do now

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A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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  1. Emi Zhang-MSFT 20,426 Reputation points Microsoft Vendor
    2023-01-24T02:31:40.6033333+00:00

    Hi @Vishvajit Das,

    What version of Office did you use?

    Did you use the Office 365?

    I suggest you try to remove the Office credentials and test if you can sign in again without problem:

    1. From Start, type credential manager, and then select Credential Manager from the search results.
    2. Select Windows credentials.
    3. If there are any credentials for MicrosoftOffice16, select the arrow next to them and then select Remove.
    4. Close Credential Manager.
    5. From Start, select Settings (the gear icon) > Accounts > Access work or school.
    6. If the account you use to sign in to office.com is listed there, but it isn’t the account you use to sign in to Windows, select it, and then select Disconnect.
    7. Restart the device and try to activate Microsoft 365 again.

    Please provide more information about the problem and I’m glad to help and follow up your reply.


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