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Anyone know why some fonts becomes distorted under 37pt and how to fix it?

Chelsea-376 0 Reputation points
2023-01-24T21:12:57.7666667+00:00

When creating presentations in the PowerPoint web app certain fonts become distorted under 37 pt in present mode. It happens for Bahnschrift and our organization font roboto. Where the strokes of the letters overlap becomes cut out. For example where a "t" crosses will have a blank square in the middle.

This is occurring on both Mac and Windows computers, in many browser types. The issue doesn't happen on my desktop powerpoint app running macOS but does occur in the desktop app on windows.

Any ideas why this is happening and how to fix it?

Screenshot 2023-01-24 at 4.11.57 PM

Screenshot 2023-01-24 at 4.11.50 PM

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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PowerPoint
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Emi Zhang-MSFT 23,031 Reputation points Microsoft Vendor
    2023-01-25T06:35:51.2466667+00:00

    Hi @Chelsea-376,

    Based on your description, this problem occurs in PowerPoint for Windows and PowerPoint for Web with specific fonts.

    Is my understanding correct?

    What version of PowerPoint did you use?

    I tested in my PowerPoint 365 version number: 2301, I cannot reproduce this problem:

    User's image

    I suggest you install the last updates for Office and check the result.

    You can also try to repair Office application: https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    Please provide more information about this problem so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.

    If the response is helpful, please click "Accept Answer" and upvote it.

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  2. John Korchok 5,121 Reputation points
    2023-01-25T20:30:11.17+00:00

    It's a bug. Cross-posted and answered at:

    [https://answers.microsoft.com/en-us/msoffice/forum/all/anyone-know-why-some-fonts-becomes-distorted-under/8ee54435-bd89-4530-b237-a30ef138826e

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