Share via

How to get a sample Outlook Voice Message

Alec Pointer 20 Reputation points
2023-01-24T22:47:27.6233333+00:00

Hello,

I've signed up for a free outlook.live email account to access it via Outlook 2021 and inspect the items stored in ost/pst via a 3rd party SDK.

All I need is to get a sample Voice Mail in .msg format or in my Outlook email inbox, to inspect if the SDK can parse it correctly?

Unfortunately, seems that Voice Mail is not available for free accounts (or mine):

[https://support.microsoft.com/en-us/office/set-up-your-voice-mail-b0d849d3-dd36-46b2-b845-ab1f1a72c647

Please advise how can I get a sample Voice Mail sent from Exchange/Outlook in .msg format or into my inbox?

IPM.Voicenotes or IPM.Octel.Voice

Be kind and do not hesitate to help :)

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,422 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,287 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,022 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Yuki Sun-MSFT 40,926 Reputation points
    2023-01-25T05:36:50.14+00:00

    Hi @Alec Pointer ,

    As indicated in the official document you shared above, Outlook Voice Access requires additional configuration from both the client side and Exchange server side. So, I am afraid it's not feasible to generate or get a voice mail with your current situation.

    Just wondering if the message class "IPM.Note.Microsoft.Voicemail.UM.CA" can be used for your inspection.

    If yes, a possible workaround I came up with is that you can sign up for a trial version of Microsoft 365 business plan which includes Teams, such as Microsoft 365 Business Basic, see Try or buy a Microsoft 365 for business subscription. Afterwards, you can use the .onmicrosoft domain which is free to add two test users(User1 and User2) and follow the steps below to get a voice mail:

    1. Login in Teams(https://teams.microsoft.com) as User2.
    2. Call User1, waiting for 20 seconds so that you would be forwarded to the voice mail. Say something to be recorded into the voice message and then hang up.
    3. Add user1's email account into your Outlook desktop client, you'll see the voice mail in Inbox:
      1

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.