Hi @
I suggest you refer to this support article:
As the article said, Office 2019 cannot use Power BI add-in, you should use Office 2021 or later:
- Office version
- If you have a Microsoft 365 Office subscription: Build number 16.0.13530.20424 or later.
- If you have a non-subscription version of Office: Office 2021 or later.
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.