Use Username@domain as username when trying to remote login.
For Example - If the user is John Doe and Organization is apple then use:
John.doe@ad.apple.com
not exact but you get the idea.
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Windows 10 computers that are enrolled into Azure AD / Intune are setup to use Window Hello for Business so users can log in using PINs or biometric devices (i.e. fingerprint or facial recognition).
When the user then try to use the Remote Desktop Client to access Remote Desktop Servers, the RDP client is defaulting to asking the user to login using PIN or their biometric device, which won't work as the Remote Desktop Servers are not configured to accept this. They then have to click on the option to log on as another user were they can then enter in a username and password. As they have to do this every time, it is very frustrating for them.
Is there a way to prevent the Remote Desktop Client from defaulting to using the PIN or biometric devices to log in, and instead make it default to a using a traditional username and password **without **having to do any of the following:
Use Username@domain as username when trying to remote login.
For Example - If the user is John Doe and Organization is apple then use:
John.doe@ad.apple.com
not exact but you get the idea.