Visual C++ vcredist2015_2017_2019_2022_x64.exe trying to install to computer

Paul Stairs 0 Reputation points

I am trying to install vcredist2015_2017_2019_2022_x64.exe but when I click on the file it spins a few seconds and then stops. The log below shows my issues. How do i correct this problem? Thank you. Paul Stairs

035C:24B0][2023-01-25T17:58:55]i001: Burn v3.10.4.4718, Windows v10.0 (Build 19045: Service Pack 0), path: C:\Users\Paul\AppData\Local\Temp{5D7248E1-C1F8-4969-9159-A8B1A821FC5F}.cr\vcredist2015_2017_2019_2022_x64.exe

[035C:24B0][2023-01-25T17:58:55]i009: Command Line: '\Users\Paul\Documents\vcredist2015_2017_2019_2022_x64.exe -burn.filehandle.attached=556 -burn.filehandle.self=564'

[035C:24B0][2023-01-25T17:58:55]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Paul\Documents\vcredist2015_2017_2019_2022_x64.exe'

[035C:24B0][2023-01-25T17:58:55]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Paul\Documents'

[035C:24B0][2023-01-25T17:58:55]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Paul\AppData\Local\Temp\dd_vcredist_amd64_20230125175855.log'

[035C:24B0][2023-01-25T17:58:55]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.34.31931'

[035C:24B0][2023-01-25T17:58:55]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'

[035C:22F4][2023-01-25T17:58:55]i000: Setting version variable 'WixBundleFileVersion' to value '14.34.31931.0'

[035C:22F4][2023-01-25T17:58:55]e000: Error 0x80070005: Failed to load theme controls. [035C:22F4][2023-01-25T17:58:55]e000: Error 0x80070005: Failed to create main window.

[035C:24B0][2023-01-25T17:58:55]i500: Shutting down, exit code: 0x5

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleAction = 5

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleElevated = 0

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleFileVersion = 14.34.31931.0

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleInstalled = 0

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleLog = C:\Users\Paul\AppData\Local\Temp\dd_vcredist_amd64_20230125175855.log

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleManufacturer = Microsoft Corporation

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleName = Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.34.31931

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleOriginalSource = C:\Users\Paul\Documents\vcredist2015_2017_2019_2022_x64.exe

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\Paul\Documents\

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleProviderKey = VC,redist.x64,amd64,14.34,bundle

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleSourceProcessFolder = C:\Users\Paul\Documents\

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleSourceProcessPath = C:\Users\Paul\Documents\vcredist2015_2017_2019_2022_x64.exe

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleTag =

[035C:24B0][2023-01-25T17:58:55]i410: Variable: WixBundleVersion = 14.34.31931.0

[035C:24B0][2023-01-25T17:58:55]i007: Exit code: 0x5, restarting: No

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  1. Tianyu Sun-MSFT 24,881 Reputation points Microsoft Vendor

    Hello @Paul Stairs ,

    Welcome to Microsoft Q&A forum.

    The error code: 0x80070005 indicates that the access is denied. Can you confirm that you have full permission on installing this package? You may check following aspects:

    1. Antivirus software. Disable it temporarily and install the package again if you are using any antivirus software.
    2. Administrator permissions. Please try to right-click the setup file and run it as administrator.
    3. Other permissions and limits. Like group policy, proxy, some rule settings and applications/processes running in the background which may block the installation. If you are using your organization’s machine, you may communicate with your administrator or IT professional.

    I suggest that you can reboot your machine, download a new setup file from official website and save it to another clean folder, make sure you have full permissions and right-click the setup file to run it as administrator.

    Best Regards,


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