I haven't received emails since 1/18. I don't know why.

Lorrine 0 Reputation points
2023-01-26T11:56:50.6066667+00:00

I haven't received an email since 1/18. I get emails everyday. I sent a test email from another account to see if I would receive. I emptied my inbox thinking maybe it was full. Nothing.

Outlook
Outlook
A family of Microsoft email and calendar products.
2,659 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,738 questions
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  1. ChristyZhang-MSFT 19,226 Reputation points Microsoft Vendor
    2023-01-27T02:06:24.5633333+00:00

    Hi @Lorrine ,

    Welcome to our forum!

    Does this issue occur in Web mail?

    And have you done any specific operations before that?

    If the issue only occurs in Outlook client, considering several factors (such as corrupted data file/Outlook profile, disconnected network, damaged Outlook program. etc.), please refer the following article to troubleshooting:

    I can't send or receive messages in Outlook

    7


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