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Autopilot failing at Enrollment Status page- error 0x81036502

Anonymous
2023-01-31T13:40:22.63+00:00

We have been using Autopilot deployments for a few months without issue. Lately, however, Autopilot setups have been failing while on Ethernet during the enrollment status page under Device Setup - Apps. Generating error code 0x81036502

Any help would be much appreciated.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,195 questions
Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
441 questions
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3 answers

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  1. Rudy Ooms 611 Reputation points MVP
    2023-01-31T18:46:33.6333333+00:00

    Sounds like an app that is giving you a time out... just like quick assist did when the old version was shut off

    https://call4cloud.nl/2022/05/the-100-year-old-quick-assist-tool-who-climbed-out-the-window-and-disappeared/

    1 person found this answer helpful.
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  2. Pavel yannara Mirochnitchenko 12,411 Reputation points MVP
    2023-02-23T10:56:51.0733333+00:00

    Looks like global issue starting from this morning, multiple customers ESP error 0x81036502

    1 person found this answer helpful.
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  3. Limitless Technology 44,121 Reputation points
    2023-02-02T08:55:49.82+00:00

    Hello there,

    For this issue, it is needed to check some logs based on your specific environment to find the root cause.

    Use the Get-AutopilotDiagnostics script to review log files that are captured by using the MDM Diagnostics Tool.

    Install-Script -Name Get-AutopilotDiagnostics -Force

    Troubleshooting the Enrollment Status Page https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-enrollment/understand-troubleshoot-esp

    Similar discussion here https://learn.microsoft.com/en-us/answers/questions/828863/apps-failed-toinstall-up-during-autopilot-esp-erro

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer–

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