Autopilot failing at Enrollment Status page- error 0x81036502

Alex Agunbiade 0 Reputation points

We have been using Autopilot deployments for a few months without issue. Lately, however, Autopilot setups have been failing while on Ethernet during the enrollment status page under Device Setup - Apps. Generating error code 0x81036502

Any help would be much appreciated.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,231 questions
Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
386 questions
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3 answers

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  1. Rudy Ooms 591 Reputation points

    Sounds like an app that is giving you a time out... just like quick assist did when the old version was shut off

    1 person found this answer helpful.
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  2. Pavel yannara Mirochnitchenko 11,411 Reputation points

    Looks like global issue starting from this morning, multiple customers ESP error 0x81036502

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  3. Limitless Technology 44,091 Reputation points

    Hello there,

    For this issue, it is needed to check some logs based on your specific environment to find the root cause.

    Use the Get-AutopilotDiagnostics script to review log files that are captured by using the MDM Diagnostics Tool.

    Install-Script -Name Get-AutopilotDiagnostics -Force

    Troubleshooting the Enrollment Status Page

    Similar discussion here

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer–

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