OneDrive throws error with a cross sign

Question

OneDrive throws error with a cross sign

Kabra, Aman 0

I deleted a Microsoft teams team from the Teams app. My OneDrive keeps telling me that it is unable to sync that Teams folder. Exact words: "We can't reach this library because of a service issue. Restart OneDrive to try again."

How can I get rid of this issue?

Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff

2023-02-07T10:23:39.3+00:00

Hi @Kabra, Aman,

I have not heard back from you in a few days and wanted to check on the status of the problem. If you have any questions with the previous information I've provided, please don't hesitate to let me know. I am glad to be of assistance.

If the response is helpful, please click "Accept Answer" and upvote it.

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Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff

2023-02-07T10:23:39.3+00:00

Hi @Kabra, Aman,

I have not heard back from you in a few days and wanted to check on the status of the problem. If you have any questions with the previous information I've provided, please don't hesitate to let me know. I am glad to be of assistance.

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 1

Hi @Kabra, Aman,

I suggest you go to https://onedrive.live.com and try to check if you can find the folder in OneDrive for web.

If you can find the team folder in web, remove the folder from web and sign in the OneDrive again.

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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OneDrive throws error with a cross sign

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