Online Archive folder automatically hide after few minitues in Outlook O365

Karthick Ravi 0 Reputation points
2023-02-03T16:02:28.39+00:00

The Online Archive folder and shared Mailboxes folders are automatically hidden after a few minutes in Outlook O365,

May I know what is the Problem?

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  1. Vasil Michev 90,876 Reputation points MVP
    2023-02-03T16:38:59.3366667+00:00

    Likely an issue with Autodiscover, as both these functionalities depend on Outlook being able to talk to the server and obtain the autodiscover.xml file. Run the SaRA diagnostic tool and see what it finds: https://support.microsoft.com/en-us/office/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f#ID0EB6=Outlook