How to separate two Azure AD accounts?

Question

Hi, Every one

I got 2 Azure AD accounts with different domains.

When I sign in web browser to check my apps, the browser is always judge it as another account.

It couldn't be solved with signing out or in inprive mode.

Your kindly help will be appreciated.

Thanks a lot~

Answer 1

Hello,

Try clearing your cache and then when you see the sign in page you can typically Use another account.

If you do not see this you can go to your account in Azure in the top right of the screen and press Sign in with a different account when the dropdown shows.

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If this is helpful please accept answer.

Answer 2

@Viola Hao

Thank you for your post and I apologize for the delayed response!

From your issue, I understand that you have two Azure AD accounts and when signing into your web browser to check your apps, the browser is always choosing the incorrect account. The issue is still occurring even after signing out or in a private window.

Adding onto the solutions mentioned by Dillon - depending on the webpage that you're trying to visit, you can use Sign Out and Forget option within your browser, so it forgets the other Azure AD account. If you're checking your apps within the Azure Portal, you can navigate to the tenant of your user directly via:

https://portal.azure.com/<domainName>

#For example:
https://portal.azure.com/testdomain.com
https://portal.azure.com/testdomain.onmicrosoft.com

If you're still having issues, can you share a screenshot of what you're seeing so I can gain a better understanding of your issue?

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I hope this helps! If you have any other questions, please let me know.