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Some strange bug is preventing Outlook from refreshing storage usage by mail

Cleared out around 900+ emails from over the years (which should be around a few GB) and the storage usage didn't go down but went up even after I cleared them out of recover folder also. This bug will prevent me and others from being able to send and…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T18:22:53.8333333+00:00
Chas4 0 Reputation points
answered 2026-09-25T01:53:13.7966667+00:00
Chas4 0 Reputation points
2 answers

Windows 11 TPM AIK Enrollment Fails – HTTP 400 / 0x80190190 – Intel PTT

I’m experiencing a Windows TPM/AIK attestation failure despite TPM 2.0 and Secure Boot both functioning normally. System: ASRock B860 Pro-A WiFi Intel Core Ultra 7 265F Windows 11 Home BIOS 3.32 / UEFI Intel PTT / TPM 2.0 TPM firmware:…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-10T12:53:41.5766667+00:00
Bryan Manning 0 Reputation points
answered 2026-09-25T01:52:43.0833333+00:00
Bryan Manning 0 Reputation points
1 answer

My Main Account Disappeared

So I had an account under my main email, and I tried to log in, but I got the "this email does not exist " message. And like any sane person, I thought my account was hacked. It took 2 days of troubleshooting to log into the account using my…

Windows for home | Other | Gaming
asked 2026-09-23T23:51:35.2+00:00
BeHere 0 Reputation points
commented 2026-09-25T01:52:39.32+00:00
Jeronimo Fuerte 46,185 Reputation points Independent Advisor
1 answer

Outlook New keeps moving my read emails back into my inbox as unread, even after moving them to different folders.

I review my emails and then move them to assigned folders. Sometimes, within a couple hours or the following day, all of those emails are moved back into my inbox as unread. How do I fix this?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-24T13:32:40.0933333+00:00
jake allred 0 Reputation points
answered 2026-09-25T01:52:05.74+00:00
Hornblower409 15,520 Reputation points
1 answer

Unable to use my Office 2019 products

Today I am unable to use any of my Office 2019 products. It is requesting a license number or to purchase 365 personal. I purchased basic last year. I purchased 2019 Office years ago and cannot find my original license number. Why did this happen and…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-24T13:46:33.26+00:00
cindy mcclarty 5 Reputation points
commented 2026-09-25T01:51:30.9533333+00:00
cindy mcclarty 5 Reputation points
1 answer

The image that appears as my background for Microsoft Edge doesn't change even when I everything I know of to change it to the image I want. How do I fix this issue?

Hello! for the past hour, Ive been trying everything, such as even resetting Edge in general, and nothing has let me change the background to the image I want. I've looked to see if others have asked this question, but everything given has not helped me…

Microsoft Edge | Other | Previous Windows versions
asked 2026-09-25T01:50:57.3533333+00:00
K.B 0 Reputation points
answered 2026-09-25T01:51:13.6566667+00:00

AI answer

5 answers

Help ! Converting pub files

I have over 2000 pub files - what app is easiest to use to batch convert You wouldn't just leave loyal (since 1995) users out to hang

Microsoft 365 and Office | Publisher | For home
asked 2026-03-05T18:58:07.69+00:00
Arlis Sturdy 20 Reputation points
commented 2026-09-25T01:49:14.6333333+00:00
Grace Lutheran 0 Reputation points
1 answer

Outlook on my iPhone not working

When I click on Outlook icon in my iPhone I can’t get into my Inbox

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-25T01:04:57.3933333+00:00
David Corrigan 0 Reputation points
answered 2026-09-25T01:48:14.8333333+00:00
Kayece Jan Mae Amizola 16,680 Reputation points Independent Advisor
1 answer

How do i fix error code 657rx on my Laptop?

I use my own laptop for school and one time my one drive stopped working. I tried to fix it by myself and it didnt work, ever since then, i couldn't log into any apps that required a microsoft login with my school email. This includes minecraft, outlook,…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-25T01:47:05.2733333+00:00
REE Aiden 0 Reputation points
answered 2026-09-25T01:47:20.53+00:00

AI answer

0 answers

Teams messages won't go through - desktop or online

A couple days ago, I realised my messages on teams weren't going through - I found logging out and logging back into teams resolved it - for a few minutes. I also found restarting by quitting teams resolved the issue for a while but then it would come…

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-25T01:44:41.9933333+00:00
Nathan Alagappan 0 Reputation points
edited the question 2026-09-25T01:46:47.4833333+00:00
Nathan Alagappan 0 Reputation points
1 answer

how to unistall a printer that this computer wont remove

how to uninstall a printer that this computer wont remove

Windows for home | Other | Devices and drivers
asked 2026-09-25T01:04:17.9+00:00
chastity haddix 0 Reputation points
commented 2026-09-25T01:46:26.2666667+00:00
John Jefferson Doyon 88,240 Reputation points Independent Advisor
2 answers

Windows Cluster Vlan issue in one server out of 5 node.

We have a 5-node Windows Server 2022 Datacenter cluster setup, and a virtual switch has been created on all servers. We have three different network ranges (VLANs) configured. On four servers, all VLANs are working without any issues. However, on one…

Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
asked 2026-09-25T01:13:34.0333333+00:00
answered 2026-09-25T01:46:25.1166667+00:00
Steven Nguyen (WICLOUD CORPORATION) 415 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

black screen claiming to be an update

Black screen on a Win 11 machine. message reads Working on update. 100% Complete Don't turn off your PC. This will take a while.

Windows for home | Windows 11 | Security and privacy
asked 2026-09-24T23:49:07.65+00:00
John McKiernan 0 Reputation points
accepted 2026-09-25T01:46:01.97+00:00
John McKiernan 0 Reputation points
0 answers

Saya menghadapi masalah audio di Windows 11

Saya menghadapi masalah audio di Windows 11. Ikon suara aktif, tetapi tidak ada suara dari speaker atau headphone. Sudah mencoba memperbarui driver dan memulai; Masih belum berhasil.

Windows for home | Other | Music, photos, and video
asked 2026-09-25T01:44:15.44+00:00
IKBAL BAHRIZAL 0 Reputation points
3 answers

not receiving verification code emails for over 4 hours

i need to change my email address on my microsoft account, but when i get to the part where i need a verification code i do not receive the code for over 4 hours. it gets timed out by then. i have tried all the suggestions in previous posts and nothing…

Outlook | Web | Outlook.com | Email
asked 2026-09-24T12:48:57.1933333+00:00
tony smith 0 Reputation points
edited an answer 2026-09-25T01:42:52.3033333+00:00
Hornblower409 15,520 Reputation points
3 answers

how to make adresse book in excel sheet to control the formula present in many sheets having filter formula buit init.

I have one situation I have two folders folder_1 and folder_2, Folder 1 ([DB_Data_Collectives_2.xlsm]) have one excel sheet_1 : S1 Folder 2 have differnt excel sheet_2 Excel 2 have Filter forrmula in one cell as below …

Microsoft 365 and Office | Excel | For business | Other
asked 2026-09-20T11:17:18.24+00:00
Chaturvedi, Santosh 430 Reputation points
commented 2026-09-25T01:41:31.3366667+00:00
Marcin Policht 109.1K Reputation points MVP Volunteer Moderator
1 answer

MS Word mail merge

I have 64 names and addresses for mailing labels. The list was created in excel. When I perform a mail merge I only get three records total

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-25T01:04:42.3066667+00:00
Virginia Kirk-Flury 0 Reputation points
answered 2026-09-25T01:41:20.02+00:00
John Jefferson Doyon 88,240 Reputation points Independent Advisor
1 answer

Publisher will no longer be supported AFTER OCTOBER. It is still Sept. I cannot open my fils to save as PDFs

Please help me save my Publisher files. I cannot open tem to save as PDFs

Microsoft 365 and Office | Publisher | For home
asked 2026-09-24T19:12:36.5566667+00:00
Frances Fleming 0 Reputation points
edited the question 2026-09-25T01:41:10.6233333+00:00
Xavier-D 13,385 Reputation points Microsoft External Staff Moderator
1 answer

Change liscene to another account

I need to change my office license to a different Microsoft account. One time purchase of home and business.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-24T18:36:18.34+00:00
Heidi Rau 0 Reputation points
edited the question 2026-09-25T01:40:03.31+00:00
Xavier-D 13,385 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 copilot token limit

We are looking for clarification regarding a query related to Microsoft 365 Copilot. Since Copilot now supports models from both Anthropic (Claude) and OpenAI, we would like to understand whether there are any token usage or token limits associated with…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-11T10:06:57.45+00:00
Akanksha Chauhan 0 Reputation points
edited a comment 2026-09-25T01:39:02.8933333+00:00
Jorge Blat Palacios 0 Reputation points