How to Resend email as it was comming from the mailbox that resend´s it - Outlook/Exchange Online.

Question

Hi,

I have 2 scenarios of rules that I need to work similar, but only needs one of them to work:

1: Resend an email that arrives in the mailbox of firstreceiver@domain.com from i.e. sender@domain.com, but where when it arrives in finalreceiver@domain.com it should look like it is comming from firstreceiver@domain.com and not sender@domain.com - at the moment I am only able to resend it like it seems to come from sender@domain.com, and that is not what I need

2: Forward an email that arrives in inbox of firstreceiver@domain.com, but without the "FW:" in subject and without the pre-appended Header that normally is in a Forwarded E-mail.

Is there a way (plugin, script or something) that can help me solve this? .. I have looked for plugins and scripts that can help me do this, but so far only found plugins for On-Prem Exchange, not Exchange Online.

Hope someone can help. :-)

Br

Stig

Answer 1

Hi, I hope I can help you with this question.

The solution you want is not possible by default with Microsoft Exchange.

The email header keeps the same when you forward a message from another mailbox/sender.

Read also the comments in the answered thread here:

https://learn.microsoft.com/en-us/answers/questions/958157/exchange-how-to-forward-received-email-with-differ

But there are 3rd party solution, which are to be able to create extensive email rules. e.g CodeTwo (https://www.codetwo.com/exchange-rules-pro/)

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Answer 2

Hi @Stig Kølbæk,

To the best of my knowledge, it's not possible using the built-in capabilities of either Exchange Online or Outlook client.

Since you are looking for a rule solution, resending it manually as mentioned in the article below is not an option for you, right?

How to forward without header info in message body in Outlook?
(Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)

Regarding the possibilities involving plugin or script, actually I'm not an expert when it comes to development, but I tried searching a lot and so far cannot find any direct solutions for the specific requirement either. I do find some VBA scripts to send a new message using the body of the received message, but the rule just wouldn't fire at all when I tested it in my Exchange 2019 lab environment. I'll leave the links I referenced below in case you are familiar with scripts or have the interest to take a further look at it:

• Send a New Message when a Message Arrives - To Forward the message body to another address
• Run-a-Script Rules Missing in Outlook
  (Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)

Then please understand that the tags "Microsoft Exchange Online" and "Outlook" are focus on general questions related to Exchange Online or Outlook, if you would like to dig deeper into the script solution, personally I'd recommended posting your question using tag "Office Development" or "Exchange Server Develpment" instead as community users there could be more familiar with scripts. Thanks for your understanding.

Meanwhile, I just tried posting the idea into the dedicated feedback portal for Exchange Online. I'll leave the link below in case you or other community users would like to add votes or comment there as well. Hopefully this feature can be added soon.

https://feedbackportal.microsoft.com/feedback/idea/71b7826a-6eb6-ed11-a81b-000d3a0450e3

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