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Active Directory account lockout issue even if the PC is Shutdown and also deleted the outlook from his phone

Arif Khalil 20 Reputation points
2023-02-26T14:11:24.3866667+00:00

Active Directory account lockout issue even if the PC is Shutdown and also deleted the outlook from his phone

Exchange Server
Exchange Server
A family of Microsoft client/server messaging and collaboration software.
1,197 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,427 questions
Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
6,244 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,503 questions
Accepted answer
  1. Thameur-BOURBITA 32,636 Reputation points
    2023-02-26T18:18:33.7466667+00:00

    Hi @Arif Khalil,

    If the user account is locked, it means that the account was used with a bad password.

    Check if his account is used in a scheduled task or script or service or saved in the credential manager.

    Check if his outlook profile in his phone is configured with right password.

    If you don't have access on domain controllers ,ask your active directory administrator to check the source of lockout in event viewer of domain controllers.

    Please don't forget to mark helpful answer as accepted

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