Active Directory account lockout issue even if the PC is Shutdown and also deleted the outlook from his phone

Arif Khalil 20 Reputation points
2023-02-26T14:11:24.3866667+00:00

Active Directory account lockout issue even if the PC is Shutdown and also deleted the outlook from his phone

Exchange Server
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A family of Microsoft client/server messaging and collaboration software.
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Outlook
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A family of Microsoft email and calendar products.
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Active Directory
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A set of directory-based technologies included in Windows Server.
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Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Thameur-BOURBITA 32,496 Reputation points
    2023-02-26T18:18:33.7466667+00:00

    Hi @Arif Khalil,

    If the user account is locked, it means that the account was used with a bad password.

    Check if his account is used in a scheduled task or script or service or saved in the credential manager.

    Check if his outlook profile in his phone is configured with right password.

    If you don't have access on domain controllers ,ask your active directory administrator to check the source of lockout in event viewer of domain controllers.

    Please don't forget to mark helpful answer as accepted

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