my copy of excel in office 2021 for Mac had the save buttons greyed out and excel is insisting I upgrade to office 365

Greg Forbes 0 Reputation points
2023-02-27T02:05:25.4166667+00:00

I own a copy of office 2021 for Macintosh which was working fine up to about 2 weeks ago

Now the save buttons are greyed out and it is insisting I activate office 365

I don't want 365 which is why I bought 2021 - how do I fix this

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Emi Zhang-MSFT 22,556 Reputation points Microsoft Vendor
    2023-02-27T08:36:10.3433333+00:00

    Hi @Greg Forbes,

    Please follow these steps to help you remove Office from Mac completely:

    https://support.microsoft.com/en-us/office/troubleshoot-office-for-mac-issues-by-completely-uninstalling-before-you-reinstall-ec3aa66e-6a76-451f-9d35-cba2e14e94c0

    After removing Office from Mac completely, re-install Office 2021 for Mac.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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