Emails going to deleted recover items

Rohan Uppala 0 Reputation points
2023-02-28T16:35:22.08+00:00

Hi,

We have removed the Retention policy from Exchange.

When we run "Auto Archive" All emails are going to "recover deleted items".

Outlook
Outlook
A family of Microsoft email and calendar products.
3,427 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,072 questions
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  1. Faery Fu-MSFT 18,526 Reputation points Microsoft Vendor
    2023-03-01T05:01:32.17+00:00

    Hi @Rohan Uppala ,

    Check if you let Outlook delete old items instead of archiving them, items that are moved to the Deleted Items folder are deleted.

    For more information about AutoArchive settings, see AutoArchive settings explained.


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