Me and all the users in my tenant lost login after okta integration deactivate

Tapas Jana 0 Reputation points


We had okta integrated with azure portal login for mfa, we recently removed okta integration and not able to login to azure portal any more.

Please help


Tapas Jana

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
13,565 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Michael Durkan 9,116 Reputation points


    I would suggest raising a ticket using your local number from one of the Global Support numbers listed here:

    They may be able to reset your Auth methods to allow you to login again and reset. You will need to provide proof that you are the owner of the Azure Subscription.

    Hope this helps,


    Michael Durkan

    • If the reply was helpful please upvote and/or accept as answer as this helps others in the community with similar questions. Thanks!
  2. Limitless Technology 16,331 Reputation points

    Hello there,

    What is the exact error message that you are getting during the login?

    Have you checked your logs ? NPS extension logs are found in Event Viewer under Applications and Services Logs > Microsoft > AzureMfa > AuthN > AuthZ on the server where the NPS Extension is installed.

    If you encounter errors with the NPS extension for Azure AD Multi-Factor Authentication, use this article to reach a resolution faster.

    Resolve error messages from the NPS extension for Azure AD Multi-Factor Authentication

    This article contains information to help you troubleshoot common issues that you may encounter when you use Windows Multi-Factor Authentication for Microsoft Office 365 or Microsoft Azure.

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer–