MECM Software Updates not working on task sequences or newly imaged PC

Question

We recently restored our site server and WSUS to a newer server. Everything is working peachy-keen except for the Software Update step in our TS, which seems to hang. It used to work fine with our Win10 22H2 image. Nothing else has changed as far as I can tell. In addition, newly imaged PCs don't seem to be getting updates. Existing PCs seem to be getting

WUAHandler.log looks fine, confirmed that the imaged computer can connect to port 8530 on the site server. ScanAgent, UpdatesStore and UpdatesHandler as well.

I am seeing this error reoccurring in UpdatesDeployment.log:

Failed to attach update to the automation wrapper, error = 0x87d00215

Anyone run into this?

I should mention, other devices on the network are getting updates, site components are all green status.

The task sequence execution engine failed executing the action (Install Software Updates) in the group (Install Software) with the error code 2147943860

Action output: ... refer to logs: UpdatesDeployment.log, UpdatesHandler.log, UpdatesStore.log, wuahandler.log, WindowsUpdate.log

Waiting for RefreshUpdates complete notification from Updates Deployment Agent

FALSE, HRESULT=800705b4 (C:__w\1\s\src\client\OsDeployment\InstallSWUpdate\installswupdate.cpp,1522)

WaitForRefreshUpdatesComplete(spInstall), HRESULT=800705b4 (C:__w\1\s\src\client\OsDeployment\InstallSWUpdate\installswupdate.cpp,1677)

RefreshUpdates(bForceOnlineScan), HRESULT=800705b4 (C:__w\1\s\src\client\OsDeployment\InstallSWUpdate\installswupdate.cpp,1157)

InstallUpdates(pInstallUpdate, tType, sIdStr, sCallerStr, sJobID, sActiveRequestHandle), HRESULT=800705b4 (C:__w\1\s\src\client\OsDeployment\InstallSWUpdate\main.cpp,308)

Setting TSEnv variable SMSTSInstallUpdateJobGUID=

Process(pInstallUpdate, tType, sIdStr, sCallerStr, sPendingRebootUpdateIDs), HRESULT=800705b4 (C:__w\1\s\src\client\OsDeployment\InstallSWUpdate\main.cpp,409)

Time-out expired waiting for updates refresh complete notification.. The operating system reported error 2147943860: This operation returned because the timeout period expired.

Answer 1

Hi @Rouleau, Mark C , 

Thanks for your feedback and sharing. We're glad that the question is fixed now. Here's a short summary for the problem, we believe this will help other users to search for useful information more quickly. It's appreciated that you could click "Accept Answer" to the reply.

Problem/Symptom:
Can not deploy the update to new PC after restored the site server and WSUS to a newer server.

Solution/Workaround:

After removing the SUP role and re-adding, then redownloading and redistributing fixed the issue.

Thanks again for your time! Have a nice day!

Best regards,
Cherry