Microsoft in Quantum world email exists and not exist in same time

Question

This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Madness.

Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen.

Answer 1

this is the problem

Answer 2

Hi @Emanuel Dabah ,

Thanks for your reply!

Looks like the issue is more related to your account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

Thanks for your understanding and hope your issue will be resolved soon.

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