Lifecycle Workflow - Customizing TAP email notification

Question

Hi, I'm trying to implement the "generate TAP and send email" feature in LifeCycle Workflows.

https://learn.microsoft.com/en-us/azure/active-directory/governance/lifecycle-workflow-tasks#generate-temporary-access-pass-and-send-via-email-to-users-manager

Got it set up and working, but would like to customize the text in the email that is being sent to managers. Anyone know if this is this possible, and how?

Answer 1

Hi @GonWild ,

we have added the email customization capability just this week. The deployment finished yesterday so your browser may not yet have picked up the new UI. Can you please check again in a few days? The following documentation should help with how you can customize once it shows up for you: https://learn.microsoft.com/en-us/azure/active-directory/governance/customize-workflow-email

If your company policies allow it, you may also use an in-private browser or clear your cache that will force your browser to pick up the new UI immediately.

Thanks,

Alex

Answer 2

@GonWild I tried to setup this and I am not able to find the template though it says it is customizable in the documents, I think it is the settings rather then the info in the text. I will suggest you to raise a support case with Microsoft as this is currently under Preview Mode.

Hope this helps.

JS

==

Please accept as answer and do a Thumbs-up to upvote this response if you are satisfied with the community help. Your upvote will be beneficial for the community users facing similar issues.

Answer 3

Hi @GonWild ,

Thanks for reaching out.

Yes, it is possible to customize the text in the email that is being sent to managers in 'Generate TAP and send email' feature in the Lifecycle preview.

You can add 'Generate TAP and send email' predefined workflow feature in 'Onboard new hire employee' template in review tasks.

You can customize the display name and description and send via email to user's manager as mentioned:

Hope this will help.

Thanks,

Shweta

Please remember to "Accept Answer" if answer helped you.

Answer 4

Great! Got the new function just now, and it looks to be just what we need! Thanks alot!