Check out and check in and saving file to local desktop issue

Question

I could check out and could check in and save the file in the SharePoint it self

However for one of the user when tried to save the file it is saving in desktop

and unable to do check in and check out.

after check out and after saving , she was not able to see the latest version instead she is seeing older version

we are able to see latest version.

It is SharePoint 2016 version

Answer 1

I'm glad to hear you solve the problem, if you have any issue about SharePoint, you are welcome to raise a ticket in this forum.

By the way, since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.". and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

[Check out and check in and saving file to local desktop issue]

Issue Symptom:

I could check out and could check in and save the file in the SharePoint itself.

However, for one of the user when tried to save the file it is saving in desktop.

and unable to do check in and check out.

after checking out and after saving, she was not able to see the latest version instead she is seeing older version.

we are able to see latest version.

It is SharePoint 2016 version.

Current status:

It is resolved, it is user specific issue, resolved by IT team upgrading to Office 365 version.

You could click the "Accept Answer" button for this summary to close this thread, and this can make it easier for other community member's to see the useful information when reading this thread. Thanks for your understanding!

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