Can't print a Visio Diagram to multiple pages when using Visio for the Web Plan 1

jason4tl 31

It looks like I am not able to print a multiple page Visio diagram to multiple pages when using Visio for the Web through Microsoft Edge. Since I have Visio Plan 1, the browser is the only option I have. When I open the diagram and go to File > Print, it appears it is using Edge to control the printing experience...but it doesn't seem to be able to print to multiple pages. It will only print the entire diagram on a single page. Is this a known issue or is there a workaround for this? Thanks.

2 answers

Emi Zhang-MSFT 22,086 Reputation points Microsoft Vendor

2023-03-10T09:00:40.6233333+00:00

Hi,

I suggest you refer to this support article, as the article said you can export a diagram as a PDF file and print in PDF:

https://support.microsoft.com/en-us/office/print-a-diagram-in-visio-for-the-web-044efa1f-1277-4ae2-ba07-ad9530f8dcac

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jason4tl 31 Reputation points

2023-03-10T13:49:17.5566667+00:00

Unfortunately, this still doesn't work because pdfs typically open in the browser now. So, the same print options are offered. Forcing a user to download adobe to resolve that is a bit ludicrous. So, are you saying it's normal for a Visio Plan 1 to not offer the ability to print to multiple pages? I think Microsoft needs to rethink their multi-tiered licensing strategy. Not only is it confusing end users but it's beginning to give Microsoft a black eye. For example, a user can't access a ruler with the Visio version that comes with M365 license. They have to upgrade to Plan 1 for a ruler. What is that all about?...it's starting to hurt their reputation...that's for sure.

Emi Zhang-MSFT 22,086 Reputation points Microsoft Vendor

2023-03-13T08:37:14.6866667+00:00

Hi,

you can try to give a feedback to Microsoft about this behavior:

https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11

Microsoft values your opinion. Your feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users.

Amanda Gessell 0 Reputation points

2023-03-16T17:30:05.8633333+00:00

copy and past into Excel... then print. It is the only way i have found it to work when i can get more that all on one page or only the first page.

hope this helps.
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Amanda Gessell 0 Reputation points

2023-03-16T17:30:34.1933333+00:00

copy and paste into excel.
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jason4tl 31 Reputation points

2023-03-16T20:42:34.4766667+00:00

Thanks for responding...unfortunately, I would feel embarrassed to tell and end user that :). I had opended a support ticket up with Microsoft...but they have yet to get back to me. Microsoft Support has really gone downhill the last couple of months :(. Once I hear back from them...I'll post and update here.
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