Autoreply email

Question

Hi All

i have two domains lets say contoso1.com and contoso2.com. contoso2.com is external to contoso1.com. My exchange 2016 hybrid environment is hosted in contoso1.com domain. One of my application is hosted on consoto2.com. When i trigger email to contoso2.com application from contoso1.com i get autoreply email. in the autoreply email at the bottom i see special characters after autoreply email to my email i sent. i see this issue only in outlook but not in owa.

Beneath autoreply email i see special characters to the email i sent

Answer 1

Hi @Glenn Maxwell ,

Just wondering what version of Outlook client you are currently using?

Based on my research, there may be cases where font and style definition information cannot be parsed in some older versions of the client.

 

As a workaround, it is recommended that you review and compare the source styles of the normal message and this auto-reply message separately to see the differences, and then modify the style templates in the application. Then see in the client to see if the style resolves successfully.

 

You can view the source code by following these steps:

1. Open the email and right-click in the blank.
2. Click View Source.

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