Pivot table field list won't show despite being selected

CR-5276 0 Reputation points
2023-03-20T20:04:04.0833333+00:00

I'm unable to view the field list for a new or existing pivot table. I can toggle the Field List button on the ribbon on/off, however it never actually appears.

Microsoft 365 and Office | Excel | For business | Windows
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  1. Emily Hua-MSFT 27,796 Reputation points
    2023-03-21T04:27:16.23+00:00

    Hi @CR

    Does this issue occur with all workbooks?

    If yes:

    • I suggest you run excel /safe command in Run dialog (Win+R) to run Excel in Safe Mode, and then open the workbook to check this issue. This action will troubelshoot the COM-Addins.
    • Please also try to select one cell of Pivot Table, right-click it, then choose 'Show Field List' for a test.
    • In addition, if an external monitor is connected, please check whether the Field list is displayed to the expansion screen.
      • If nothings helps, I suggest you close Excel, go to C:\Users*<user account name>*\AppData\Roaming\Microsoft\Excel, backup Excel15.xlb first, and then delete it. Re-opne Excel to have a check. (Excel would recreate this file at the next time. But you would lose any customized settings you have made for Excel.)

    But if only specific workbooks have this issue:

    • It's recommended to right click the sheet name on tabs at the bottom, click 'Move or Copy', tick the box of 'Create a copy' and choose a new workbook to make a copy.
    • Open these workbooks on other machine.

    Any issues or updates, please feel free to let me know.


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