Notifying users on Teams channel using adaptive cards in incoming webhooks

Question

Hi!

I am using adaptive cards in incoming webhooks to automatically post when there is a new activity in our CRM system, and I want to mention specific users in the adaptive cards as shown here (https://learn.microsoft.com/en-us/microsoftteams/platform/task-modules-and-cards/cards/cards-format?tabs=adaptive-md%2Cdesktop%2Cconnector-html)..) As I am unknowledgeable in coding, I have been struggling to figure out how to make it work.. It will be appreciated if I could get some support on this.

The following JSON code is what I currently have for posting adaptive cards in Teams channel:

{     
"@type": "MessageCard",    
"@context": "http://schema.org/extensions",     
"themeColor": "78A22E",     
"summary": "New quote",     
"sections": [{
         "activityTitle": "${Quotes.Quote Owner} created a new quote",
         "facts": [{
             "name": "Quote Owner",
             "value": "${Quotes.Quote Owner}"
        }, {
             "name": "Division",
             "value": "${Quotes.Division}"
        }, {
             "name": "Account",
             "value": "${Accounts.Account Name}"
        }, {
             "name": "Subject",
             "value": "${Quotes.Subject}"
        }],
         "markdown": true
    }],
     "potentialAction": [{
         "@type": "OpenUri",
         "name": "Open",
         "targets": [{
             "os": "default",
             "uri": "URL${Quotes.Quote Id}"
        }]
     }]
 }

Answer 1

Incoming webhooks supports user mention in Adaptive Cards with the Azure AD Object ID and UPN.
Example:

{
    "type": "message",
    "attachments": [
        {
        "contentType": "application/vnd.microsoft.card.adaptive",
        "content": {
            "type": "AdaptiveCard",
            "body": [
                {
                    "type": "TextBlock",
                    "size": "Medium",
                    "weight": "Bolder",
                    "text": "Sample Adaptive Card with User Mention"
                },
                {
                    "type": "TextBlock",
                    "text": "Hi <at>Adele UPN</at>, <at>Adele Azure AD</at>"
                }
            ],
            "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
            "version": "1.0",
            "msteams": {
                "entities": [
                    {
                        "type": "mention",
                        "text": "<at>Adele UPN</at>",
                        "mentioned": {
                          "id": "******@contoso.onmicrosoft.com",
                          "name": "Adele Vance"
                        }
                      },
                      {
                        "type": "mention",
                        "text": "<at>Adele Azure AD</at>",
                        "mentioned": {
                          "id": "87d349ed-44d7-43e1-9a83-5f2406dee5bd",
                          "name": "Adele Vance"
                        }
                      }
                ]
            }
        }
    }]
}

For more details please refer: https://learn.microsoft.com/en-us/microsoftteams/platform/task-modules-and-cards/cards/cards-format?tabs=adaptive-md%2Cdesktop%2Cconnector-html#user-mention-in-incoming-webhook-with-adaptive-cards

Thanks, 

Prasad Das

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