No persons returned from SuccessFactors. Ensure that the account used has sufficient permissions to query the PerPerson entity.

Question

No persons returned from SuccessFactors. Ensure that the account used has sufficient permissions to query the PerPerson entity.

Reinaldo Malo 25

Hello, Team

I have a problem with the provisioning with SAP SuccessFactor with Active Directory Integration, rigth now I have this message in the Audit Logs when restarting the provisioning service.

First Message: No persons returned from SuccessFactors. Ensure that the account used has sufficient permissions to query the PerPerson entity.(This message is appear in the Overview console)

Second message is: This imported entry could not be processed: OF_04. It was missing a value for the property designated as the matching property. No action is required; the entry will be imported again automatically when its state changes in the source.

I need all your help with this question please.

Regards,

Reinaldo Malo

JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2023-04-05T19:03:30.8066667+00:00

@Reinaldo Malo I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.
JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2023-04-07T17:50:33.2566667+00:00

@Reinaldo Malo I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

2 answers

Your answer

JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2023-04-05T19:03:30.8066667+00:00

@Reinaldo Malo I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.
JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2023-04-07T17:50:33.2566667+00:00

@Reinaldo Malo I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

Answer 1

Limitless Technology 44,781

Hello there,

It seems like you are missing a required attribute is missing or not populated for a user. An important thing to consider when setting up provisioning be to review and configure the attribute mappings and workflows that define which user (or group) properties flow from Azure AD to the application. This includes setting the “matching property” that be used to uniquely identify and match users/groups between the two systems.

Tutorial - Customize user provisioning attribute-mappings for SaaS applications in Azure Active Directory

https://learn.microsoft.com/en-us/azure/active-directory/app-provisioning/customize-application-attributes

Hope this resolves your Query !!

--If the reply is helpful, please Upvote and Accept it as an answer--

JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2023-04-10T18:13:02.19+00:00

@Reinaldo Malo

I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

Answer 2

Hristo Patsev 0

Hi @Reinaldo Malo

I have the same error:
No persons returned from SuccessFactors. Ensure that the account used has sufficient permissions to query the PerPerson entity.

Did you find a solution? I am trying to connect SF to Entra and find it very difficult.
The official article does not even mention how the SF needs to be set up to even query the PerPerson entity in first place.

I hope you found a solution.

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No persons returned from SuccessFactors. Ensure that the account used has sufficient permissions to query the PerPerson entity.

2 answers

Your answer