Problem in Tableau SSO SAML configuration

Yogender Singh Negi 40 Reputation points
2023-03-24T10:36:22.1366667+00:00

I want to implement SSO for Tablaue SAML SSO using enterprise app. I have configured the settings as per MS documentation.

The users can see the SSO page but after entering email address and password it gives error like user name and password incorrect.

What should be the claim

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Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Dillon Silzer 57,831 Reputation points Volunteer Moderator
    2023-03-25T05:48:21.1033333+00:00

    Hello Yogender,

    I'd recommend following the steps from the beginning in the following guide:

    Tutorial: Azure AD SSO integration with Tableau Cloud

    https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/tableauonline-tutorial

    I do not see your screenshot in any tutorials that I've seen. As an example though see Step 7 of:

    Configure Tableau Cloud SSO

    https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/tableauonline-tutorial#configure-tableau-cloud-sso

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    If this is helpful please accept answer.

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  2. ARUN PRASAD BHUVANENDRAN 0 Reputation points
    2025-05-27T17:01:31.8366667+00:00

    Hello Yogendar,

    I have done Tableau SAML SSO/SCIM configuration on Microsoft Entra App multiple times in different companies. The documentation is incomplete all over the internet.

    Even though the Claim attribute name is "Emailaddress" in the Entra App, when you do a browser SAML trace when trying to login you will see that it is looking for something like "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress" and if you manage the complete claim URL details in the Tableau SAML config for "Username" it should work.

    Best Regards,

    Arun Prasad

    Tableau & Power BI Architect

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