RESOLVED: Migrate Google drive to SharePoint online failing to generate authentication link

Junaid 21 Reputation points
2023-04-04T14:28:04.43+00:00

Hi I am trying to migrate Google drive to SharePoint online and when trying to generate an authentication link it keeps spinning and does nothing waited a while and nothing happens with no error messages Get to step 12 but doesn't complete or fail just keeps spinning. Connect to Google with Migration Manager - Migrate to Microsoft 365 | Microsoft Learn Anyone have any idea what this could be? Permissions are super admin and global admin respectively and have tried across multiple browsers and incognito and in private Thanks in advance J

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  1. JohnyBenz 306 Reputation points
    2024-01-21T09:40:24.4+00:00

    Also , you can use Sharegate or GS Richcopy 360 for migrating from Googledrive to SharePoint directly without any errors or headache , both are easy and fast

    1 person found this answer helpful.
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  2. Haoyan Xue_MSFT 20,986 Reputation points Microsoft Vendor
    2023-04-05T07:40:52.2333333+00:00

    Hi @Junaid

    For security reasons, you have 10 minutes to complete the steps to connect to Google. After 10 minutes of inactivity, the session will expire. User's image

    Since we can't reproduce your situation, we need to narrow down the problem and try some things.

    1.You could try to clear browser cache then restart it.

    2.Are other users with permissions facing the same problem? View through another computer or account.


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  3. Junaid 21 Reputation points
    2023-04-26T08:50:48.8366667+00:00

    Using another browser (Opera) worked it may have been the browser settings nothing obvious as I reset Edge and Chrome browser settings. Tried another account too which didn't work, so using Opera browser was the solution for this time.

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  4. Haoyan Xue_MSFT 20,986 Reputation points Microsoft Vendor
    2023-04-27T07:53:05.6566667+00:00

    Hi @Junaid

    I'm glad to hear you solve the problem, if you have any issue about SharePoint, you are welcome to raise a ticket in this forum.

    By the way, since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others." and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

    [Migrate Google drive to Sharepoint online failing to generate authentication link]

    Issue Symptom:

    Migrate Google drive to SharePoint online and when trying to generate an authentication link it keeps spinning and does nothing waited a while and nothing happens with no error messages Get to step 12 but doesn't complete or fail just keeps spinning.

    Current status:

    The issue has been solved. Using another browser (Opera) worked.

    You could click the "Accept Answer" button for this summary to close this thread, and this can make it easier for other community member's to see the useful information when reading this thread. Thanks for your understanding!


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  5. Ben Auther 0 Reputation points
    2023-12-22T11:17:32.5866667+00:00

    Kernel Google Drive to SharePoint migration is a perfect tool for migrating data from Google Drive to SharePoint. The software GUI, features and processing speed is very good. Foe the demo version of the software, check out: https://www.nucleustechnologies.com/sharepoint-migration/google-drive-to-sharepoint.html

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