Azure subscription disabled due to suspicious activity

Question

Hello, We have currently our Azure subscription disabled. The exact message is "We've identified suspicious activity in this subscription that violates the Microsoft Acceptable Use Policy. To protect your account, we've disabled the subscription. Please contact Azure Support to resolve the issue.". We have changed our credentials and now we need to recover our subscription URGENTLY. We already raised a support ticket but we had no answer. Can anyone tell how to solve it urgently? Thanks in advance

Answer 1

Hi Jorge, I'm very sorry to hear about this. I can tell you that it has personally happened to me as well. There are several Q&A answers on this topic but the bottom line is you will need to contact Microsoft by phone or with a support ticket to get this resolved.

Azure is very strict about any VMs running malicious code.

For me the issue was that I was taking a pen testing class and I unknowingly installed some attack simulation tools which Microsoft flagged as malicious.
Here's a link to another ticket asking the same question and the advice that was provided:

https://learn.microsoft.com/en-us/answers/questions/1164011/azure-subscription-has-been-disabled

Answer 2

The same issue is happening with me
Subscription ID - 37ad4415-36b7-4de9-8306-45932119d8af