How can I enable new/reply signatures through the registry?

Question

Hi, I originally posted this request to the Outlook community (https://answers.microsoft.com/en-us/outlook_com/forum/all/how-can-i-enable-newreply-signatures-through-the/5f3a1324-4005-4e69-9ade-4958d490f4fb), but they were unable to help and sent me here I have to use Google Workspace Sync for Microsoft Outlook (GWSMO); however, the signature option to set a new and reply signature is broken. When you open the Signature dialogue, you cannot see any signature on the computer, none of the dropdowns work, you cannot create a new signature, and you cannot set a signature for new or reply emails. The signatures are in the correct location of %AppData%\Microsoft\Signatures, and I can use a signature for an email by selecting a specific signature of an email. I recently created a new Window profile, so many of my settings were in the old one. This must have worked at some point in the past, as my new and reply emails had the correct signatures applied using my GWSMO account. I guess there is a registry entry somewhere where I can set this option. Does anyone know what it is? Cheers

Answer 1

Hi @Swin ,

Thanks for your feedback above which shared more information and glad to know that your issue is resolved now! Since our forum has the policy that The question author cannot accept their own answer. They can only accept answers by others, and according to the scenario introduced here: Answering your own questions on Microsoft Q&A

[Activating lagged copies - Summary]

Issue Symptom:

Signatures not working in GWSMO

Solution:

Access to the old Windows profile and extracted the nodes from the HKCU\Software\Microsoft\Office\15.0\Outlook\Profiles\<Profile Name>\9375CFF0413111d3B88A00104B2A6676\ key, then import them into new profile.

Reference Links:

https://www.googlecloudcommunity.com/gc/Workspace-Q-A/Signatures-not-working-in-GWSMO/m-p/542243#M11559

You could "Accept Answer" for this summary to close this thread, and your action would be helpful to other users who encounter the same issue and read this thread. Thanks for your understanding!

Answer 2

Hi @Swin ,

Each signature created via Outlook will exist in 3 different formats: Plain Text (txt), HTML (htm) and Rich Text (rtf). You’ll need all these formats. File location C：\Users%username%\AppData\Roaming\Microsoft\Signatures

In fact, it is not recommended that youenable new/reply signatures through the registry, each account in the profile will have "new" and "reply-forward" signing keys under the account key, this process is complicated, you can also check this thread

If you happen to have formatted your old computer, or lost your signature, you can always recreate signature by copying it from one of the previously sent messages in its Sent Items folder.

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