Merge Multiple Subscriptions for One Product into one

Question

Hey, I am trying to clean up a bit of a mess in our admin center for Office 365.
And I stumbled upon this: We have in total four subscriptions for our Business Standard Licenses. All of which are monthly but billed on different days. Is there an easy way to merge all of them into one subsciption plan which is then billed on one day or do I have to choose one, adding the licenses in said one and removing them from the other ones?
My fear with the second approach is that I don't have a way of checking which users are using which licenses, cause at the licenses overview it is showing all of them at once under Business Standard Licenses. And of course I don't want to block any employees from working. Any recommendation of how to clean this up is greatly appreciated. Cheers!

Answer 1

Hi,

I suggest you post this issue to Microsoft 365 Admin Center forum:

https://techcommunity.microsoft.com/t5/microsoft-365-admin-center/bd-p/AdminCenter

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

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Answer 2

Hi

If you purchased the licenses from a CSP, they should be able to do this for you.

Alternatively, I would suggest raising a ticket using your local number from one of the Global Support numbers listed here:

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

They should be able to assist with merging the billing into a single item. You will need to provide proof that you are the owner of the Subscription.

Hope this helps,

Thanks

Michael Durkan

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