aria-debug-****.log Log file infinite size Write frequently until the system disk is full

Question

Excuse me, in a pure intranet environment, Office Professional plus2019 is used. Write the aria debug * *. log log file very frequently in the C: Users Administrator AppData Local Temp directory until the space on the C drive is fully written. There are about a dozen log files per day. Moreover, an interesting phenomenon was found that when uninstalling the office, it remained stuck in the first step, and then disabled the network card or had an external network, which can be uninstalled normally. By the way, there is not one computer with this issue. Many computers have encountered it, and the hardware and system versions are different. Only the Office version is consistent. But the same problem occurred. The system versions are both Windows 10 20H2 and 22H2. Thank you very much for your answers.I will post some aria debug * *. log log files later 2023-04-04 09:53:06.049|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(992): bool __cdecl common::SQLiteStorage::Lock(void) ERROR : Cannot acquire the DB lock for 100 ms 2023-04-04 09:53:06.050|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(1423): int __cdecl common::SQLiteStorage::sqlite3_exec(const char *,int (__cdecl *)(void *,int,char **,char **),void *) WARNING: sqlite3_exec: unable to acquire DB lock! [0] 2023-04-04 09:53:06.158|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(992): bool __cdecl common::SQLiteStorage::Lock(void) ERROR : Cannot acquire the DB lock for 100 ms 2023-04-04 09:53:06.159|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(1395): int __cdecl common::SQLiteStorage::sqlite3_step(struct sqlite3_stmt *) WARNING: sqlite3_step: unable to acquire DB lock! [0] 2023-04-04 09:53:06.159|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(511): int __cdecl common::SQLiteStorage::Initialize(const char *,unsigned __int64,struct common::FileStats *) ERROR : Initialize: wrong auto_vacuum=0 setting, reconfiguring db... 2023-04-04 09:53:06.159|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(620): void __cdecl common::SQLiteStorage::Stop(void) WARNING: Calling stop while not initialized yet! (startup purge?) 2023-04-04 09:53:06.159|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(592): int __cdecl common::SQLiteStorage::Purge(void) ERROR : Deleting broken DB file C:\Users\jielei\AppData\Local\Microsoft\Office\OTele\excel.exe.db 2023-04-04 09:53:06.283|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(992): bool __cdecl common::SQLiteStorage::Lock(void) ERROR : Cannot acquire the DB lock for 100 ms 2023-04-04 09:53:06.284|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(1423): int __cdecl common::SQLiteStorage::sqlite3_exec(const char *,int (__cdecl *)(void *,int,char **,char **),void *) WARNING: sqlite3_exec: unable to acquire DB lock! [1] 2023-04-04 09:53:06.393|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(992): bool __cdecl common::SQLiteStorage::Lock(void) ERROR : Cannot acquire the DB lock for 100 ms 2023-04-04 09:53:06.393|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(1395): int __cdecl common::SQLiteStorage::sqlite3_step(struct sqlite3_stmt *) WARNING: sqlite3_step: unable to acquire DB lock! [1] 2023-04-04 09:53:06.393|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(511): int __cdecl common::SQLiteStorage::Initialize(const char *,unsigned __int64,struct common::FileStats *) ERROR : Initialize: wrong auto_vacuum=0 setting, reconfiguring db... 2023-04-04 09:53:06.393|00016332| c:\build\aria-cpp-v1\clienttelemetry\src\sqlitestorage.cpp(620): void __cdecl common::SQLiteStorage::Stop(void) WARNING: Calling stop while not initialized yet! (startup purge?) 2023-04-04 09:53:06.393|00016332|

Answer 1

Hi,

Your problem needs to be tested remotely to collect the necessary information, I suggest you refer to the Global Customer Service phone numbers to get help:

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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