Exchange Online and mail forwarding

Giuseppe Lucente 45 Reputation points
2023-04-13T14:45:43.7633333+00:00

Hi all. I have a little question about mail forwarding. Scenario: i have a exchange online mailbox - for example user@contoso1.com. Now I want register a new domain - for example contoso2.com - and then configure a simple mail forwading from user@contoso2.com to user@contoso1.com. So when an email is sent to user@contoso2.com it must be forwarded/saved in the user@contoso1.com mailbox. Two questions:

  1. do I need an Exchange Online license even if user@contoso2.com is just an email address and not a real mailbox?
  2. if the answer to the first question is no, how do I configure forwarding? Thank's a lot :D
Microsoft Exchange Online
Outlook
Outlook
A family of Microsoft email and calendar products.
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,632 questions
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Accepted answer
  1. Rafael da Rocha 5,171 Reputation points
    2023-04-13T14:56:29.88+00:00

    Hello. Not sure why would you require forwards. If you register the domain in Microsoft 365, you can just add the second address to the licensed user

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3 additional answers

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  1. Andy David - MVP 150.5K Reputation points MVP
    2023-04-13T14:51:34.3666667+00:00

    Create user@contoso.com as a shared mailbox ( No license required) Set forwarding on the shared mailbox to go to user@contoso1.com

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  2. Aholic Liang-MSFT 13,861 Reputation points Microsoft Vendor
    2023-04-14T09:11:38.0566667+00:00

    Hi @ Giuseppe Lucente ,
    You can follow these steps to set up forwarding:

    1.In user@contoso2.com's mailbox, click the settings icon in the upper-right corner.

    2.Click View all Outlook settings and go to Mail Rules.

    3.Then add a rule to forward all messages to another mailbox. 2023-4-14-1


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  3. Giuseppe Lucente 45 Reputation points
    2023-04-15T07:07:39.53+00:00

    Thanks for the replies Andy and Rafael. I thought it was much more complicated but it is much simpler. I tested both solutions and they work perfectly :D

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