cannot sign in Teams client

UtauyoNASE 2,691 Reputation points

I have no access to sign in Teams client.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Accepted answer
  1. SokiGuo-MSFT 24,031 Reputation points Microsoft Vendor

    Hi @UtauyoNASE

    According to your description, I have the following questions to confirm with you:

    1. Does the Teams web client have the same problem?
    2. Are you the only one in the organization who can't sign in?
    3. Do you have any error messages when you log in?

    Try logging into the Teams web client in private mode to check the results. If there are no issues, follow these steps to troubleshoot issues with the Teams desktop client:

    Hope this helps! Moreover, if the above is not your scenario or I have misunderstood anything, please correct me and provide us with detailed information about the issue including the screenshot so that we can better understand to further assist you.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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