Sharing links from OneDrive / Sharepoint and problem with verification of internal recipients

Rachel Hussey 0 Reputation points
2023-04-20T00:17:29.9866667+00:00

I have read through all the questions regarding this and none of them answers my question or fixes my issue. I work on a Mac on my desktop with outlook, and use sharepoint in my browser. I have my onedrive folders connected to my finder so technically work on my desktop / cloud same time. My issue is - when I paste a link to a file from sharepoint into the body of an email in my desktop version of outlook to people who are internal and have access to my link - I get the notification "we were unable to verify if recipients can access a link in your message" Even though I am signed in, and the person I am emailing definitely has access. However, when I log in to outlook in my browser, I can paste the link and it is fine, no message. I have uninstalled and reinstalled my outlook for mac on my desktop and this still happens. I am definitely signed in. What else can I do to try and fix this?

Outlook
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A family of Microsoft email and calendar products.
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OneDrive
A Microsoft file hosting and synchronization service.
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A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChristyZhang-MSFT 22,336 Reputation points Microsoft Vendor
    2023-04-20T05:43:42.8133333+00:00

    Hi @Rachel Hussey ,

    Welcome to our forum!

    As i know, in such situations Outlook may not be able to check whether the recipients can access the links in a message, and then display warnings:
    6

    Please refer to it and confirm you are online and you have signed in to the account associated with the link. More information:
    Shareable links in Outlook


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