Cannot search any apps on Microsoft Store (New) in Intune

Chris Sarka 0 Reputation points
2023-04-25T14:16:52.39+00:00

I was able to locate and push Company Portal using the Microsoft Store (New) in Intune.

However, now that I've done that, I cannot search any other apps. I can't even locate Company Portal anymore, although it DOES properly distribute to my endpoints.

How can I get apps to show in this window again?

I have switched computers, internet connections, browsers, checked browser settings, etc. We're in the US region. I'm searching for "free" apps (such as Slack which is presented as free, though our company has a subscription). I am able to locate the apps I want via WINGET, and even when I search for these apps via their ID, I am presented with an error.

I also get this error when I use a personal PC to perform the same actions, and I have Global Admin privileges. Specific error included in the attached picture.
Capture

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Crystal-MSFT 44,931 Reputation points Microsoft Vendor
    2023-04-26T02:02:38.71+00:00

    @Chris Sarka, Thanks for posting in Q&A. Based on my researching, I find a similar issue with the same error as yours.

    In that case, the issue was identified to be related to the Intune/Endpoint manager admin portal URL:

    https://endpoint.microsoft.com

    Works OK

    https://devicemanagement.portal.azure.com

    Does not work

    Please check if we use the second URL to access Intune and add store new app. If yes, try to change to use the first one to see if it works. If there's any update, feel free to let us know.


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    1 person found this answer helpful.