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Outlook on mobile

Jan Siebenhaar 20 Reputation points
2023-04-27T09:03:58.4733333+00:00

My Microsoft Outlook doesn't work, can't get the letter icon up in the left corner and there's no sound when I receive email either.

Everything under settings is set up correctly.

My wife has a mobile like mine, everything works with her and we have sat and looked to see if our settings are set the same and they are. What's wrong?

Regards

Jan Siebenhaar

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  1. ChristyZhang-MSFT 21,591 Reputation points Microsoft Vendor
    2023-04-28T02:58:28.0766667+00:00

    Hi @Jan Siebenhaar ,

    Welcome to our forum!

    Looks like the issue is more related to Outlook for mobile. Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Outlook for Mobile for more professional help.

    Thanks for your understanding and hope your issue would be resolved soon.

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