I am getting endpoint_resolution_error while logging in azure portal?

Question

sasi kavarthapu 25

Dillon Silzer 57,831 Reputation points Volunteer Moderator

2023-05-03T04:06:49.26+00:00

What link are you going to to authenticate? Is this an Azure B2C Portal?
Dave Riddell 0 Reputation points

2023-05-11T02:25:42.9133333+00:00

I get the same problem going to portal.azure.com
Gaston Clynhens 15 Reputation points

2023-05-14T15:05:34.27+00:00

endpoints_resolution_error: Error: could not resolve endpoints. Please check network and try again. Detail: ClientConfigurationError: untrusted_authority: The provided authority is not a trusted authority. Please include this authority in the knownAuthorities config parameters
Dillon Silzer 57,831 Reputation points Volunteer Moderator

2023-05-14T19:17:04.8933333+00:00

Are any of you behind a proxy or firewall? Have you tried on a different network?
Akshay-MSFT 17,956 Reputation points Microsoft Employee Moderator

2023-05-16T11:21:23.7366667+00:00

@sasi kavarthapu

Hope you got a chance to review the action plan suggested below. Please do let me know if you have any queries in the comments section. If you don't have any further queries and the suggestion works as per your business need. Please "Accept the answer(Yes)" and "share you feedback ". This will help us and others in the community as well.

Thanks,

Akshay Kaushik

1 answer

Dillon Silzer 57,831 Reputation points Volunteer Moderator

2023-05-03T04:06:49.26+00:00

What link are you going to to authenticate? Is this an Azure B2C Portal?
Dave Riddell 0 Reputation points

2023-05-11T02:25:42.9133333+00:00

I get the same problem going to portal.azure.com
Gaston Clynhens 15 Reputation points

2023-05-14T15:05:34.27+00:00

endpoints_resolution_error: Error: could not resolve endpoints. Please check network and try again. Detail: ClientConfigurationError: untrusted_authority: The provided authority is not a trusted authority. Please include this authority in the knownAuthorities config parameters
Dillon Silzer 57,831 Reputation points Volunteer Moderator

2023-05-14T19:17:04.8933333+00:00

Are any of you behind a proxy or firewall? Have you tried on a different network?
Akshay-MSFT 17,956 Reputation points Microsoft Employee Moderator

2023-05-16T11:21:23.7366667+00:00

@sasi kavarthapu

Hope you got a chance to review the action plan suggested below. Please do let me know if you have any queries in the comments section. If you don't have any further queries and the suggestion works as per your business need. Please "Accept the answer(Yes)" and "share you feedback ". This will help us and others in the community as well.

Thanks,

Akshay Kaushik

Answer 1

Gaston Clynhens 15

Using my "laptop AA" (Windows 10 Home), I can access the Azure portal in a direct way - Microsoft Edge "new window"
Using my "laptop BB" (Windows 11 Home), I cannot access the Azure portal in a direct way - Microsoft Edge "new window" (see the error message at May 14, 2023, 5:05 PM).
But... after clearing the browsing data and going to the Azure portal via "New InPrivate Window"... that works fine.
Related topic (?): https://github.com/AzureAD/microsoft-authentication-library-for-js/issues/5046

Gertjan van het Hof 5 Reputation points

2023-05-18T08:02:50.59+00:00

I run into the same issue. InPrivate window works fine only. All cookies deleted and still not working. I'm using Edge browser.
Gene Scroggins 0 Reputation points

2024-05-12T21:34:32.2033333+00:00

Thanks, clearing browser cache and going in with Edge InPrivate solved the issue for me/