Office Outlook 2019 MSO (Version 2304 Build 16.0.16327.20200)

Question

hi,

our customer has project based signatures (around 50) in outlook 2019. when writing a new mail he inserts the signatures manually but outlook shows only 25 signatures and there is no scroll bar to reach the other 25 signatures. this happend after the last office update with the left sided menu. Older outlook versions had a scrollbar to reach the signatures that are not visable. is this a known bug?

best regards, Axel von der Ohe

Answer 1

Hi @Axel von der Ohe ,

According to my test, the scroll bar works fine when I select the signature.

The latest version of the most recently released build is Version 2305 (Build 16501.20000), I suggest you update to the latest version to see if the problem is resolved.

If the issue persists, you can try creating a new Outlook profile: go to Control Panel > Mail > Show Profiles > Add. Follow the prompts to create a new profile. Once the new profile is created, open Outlook and configure it with your email account.

If none of the above steps work, you can try repairing the Office application

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