A community member has associated this post with a similar question:
Unable to add account. Please try using the Outlook Web App

Only moderators can edit this content.

Unable to add account. Please try using the Outlook Web App

Luka 5 Reputation points
2023-05-04T12:22:53.1+00:00

When trying to add account on Microsoft Outlook Deskop app on MacOS, I am greeted with this message (title). With username ******@encomdoo.onmicrosoft.com I can log in on Web app and in Windows desktop app, but it won't let me log in on MacOS desktop app with the SAME account. (I wrote this because on support they said that account doesn't have a mailbox, which is incorrect because I'm using the same account to log in on Windows and can send e-mails with it)

Anyone else had this issue and how to resolve it?

Thanks.

Outlook error

Outlook | Windows | Classic Outlook for Windows | For business
0 comments No comments
{count} votes