1. What is the difference in value of being certified via Microsoft or a third-party company such as Certiport? 2. My work team is interested in getting certified in PowerPoint, but would like to speak with customer service agent. Who can I contact?

Parker, Brandon 20 Reputation points

Years ago, I used Certiport to get certified in excel, but I see that Microsoft now offers their own official certifications. Would getting certified via Microsoft be suggested over using a third-party company like Certiport? What are the differences?

The team I work in is interested in getting certified in PowerPoint, but we have several questions we would like to discuss. Is there a support agent who I can speak with? Submitting questions on a forum is my preferred method.


A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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  1. AllenXu-MSFT 17,576 Reputation points Microsoft Vendor

    Hi @Parker, Brandon ,

    Microsoft Certification is based on industry-defined roles and on the skills needed to perform those roles. All the educational resources for certification at Microsoft Learn are aligned to these roles. That’s what makes Microsoft Certification so valuable. It demonstrates that you’re proficient in the specific, real-world skills associated with recognized industry roles. It verifies that you know how to apply technical knowledge to solve today’s business challenges. And it helps you keep up with industry changes, because the training is always being updated and new certifications are being added all the time. See the benefits of Microsoft certification in How can Microsoft role-based certification help you? and Certification benefits businesses, too.

    As to the third-party certification, I'm not sure they have the same value and benefits as official Microsoft certifications For Microsoft products. And I'm not sure if the training of third-party certification is up to date all the time. Since that you want to get certificated in a MS product, why not get certificated from Microsoft?

    To get support on Microsoft certification related question, your question may already be answered on one of these pages.

    If you still need further support, you can get help through our moderated certification support forums.

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