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Windows 365 cloup pc setup Error!

Nidhi Priya 446 Reputation points
2023-05-11T06:05:43.7133333+00:00

Hello experts!

I have assigned the W365 licenses to 3 users. 2 users PC's have been successfully set up. but got stuck in the 3rd user cloud pc setup. I have attached the screenshot of the error.

The provisioning policy is applied same for all the 3 users. Can you please suggest me the cause of this error and how can I troubleshoot this?

Thanks!

Nidhi.

error.png

Windows 365 Enterprise
Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,814 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,743 questions
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  1. Crystal-MSFT 46,271 Reputation points Microsoft Vendor
    2023-05-15T01:01:09.9766667+00:00

    @Nidhi Priya, Thanks for posting in Q&A. From the picture you provided, I notice the error occurs under App installed during Account setup. During this phase, the ESP tracks the installation of apps assigned to the user. Please check the apps assigned to this affected user and see if any different apps have been assigned to this user. If yes, firstly unassign it and see if it can complete the deployment.

    https://learn.microsoft.com/en-us/mem/intune/enrollment/windows-enrollment-status#account-setup

    Please try the above suggestion and if there's any update, feel free to let us know.

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